Verification Process
Ensuring safety, quality, and trust through comprehensive verification
Why Get Verified?
Enhanced Trust
Verified badge increases client confidence and booking rates
Higher Earnings
Verified providers earn 30-40% more than unverified ones
Priority Matching
AI system prioritizes verified providers for client matching
Professional Status
Join an elite network of verified professionals
Verification Steps
Identity Verification
Submit valid ID document and complete biometric verification
Requirements:
- South African ID or Passport
- Clear photo verification
- Contact details confirmation
Background Check
Comprehensive criminal background and reference checks
Requirements:
- Criminal record check
- Employment history
- Personal references (3)
Skills Assessment
Demonstrate competency in your service category
Requirements:
- Practical demonstration
- Portfolio submission
- Certification verification
Safety Certification
Complete mandatory safety training and certification
Requirements:
- Safety protocol training
- First aid certification
- Emergency procedures
Final Review
Comprehensive review and approval by our verification team
Requirements:
- All documents verified
- Training completed
- Quality standards met
Category Requirements
Safety Standards
Personal Safety
- Proper identification at all times
- Emergency contact protocols
- Personal protective equipment (PPE)
- Risk assessment procedures
Client Safety
- Background verification completion
- Safe work practices
- Confidentiality agreements
- Incident reporting procedures
Service Quality
- Professional conduct standards
- Quality assurance protocols
- Continuous improvement training
- Customer feedback integration
Platform Compliance
- Platform terms adherence
- Communication guidelines
- Payment protocol compliance
- Regular status updates
Frequently Asked Questions
How long does the verification process take?
The complete verification process typically takes 5-7 business days from submission to approval.
What happens if I fail the verification?
You can reapply after addressing the specific issues identified. We provide detailed feedback and support for improvement.
Is there a cost for verification?
Basic verification is free. Some specialized certifications may have nominal fees which are clearly communicated upfront.
Do I need to reverify periodically?
Annual renewal is required to maintain verified status, including updated background checks and continued training.
Ready to Get Verified?
Start your verification process today and join our trusted network
Verification Support: verification@healthai247.co.za | +27 68 368 0919